Contact NanoBananas
For product questions, technical support, or account and billing assistance, email our support team.
We typically reply within 1–2 business days.
What to include in your message
Tell us which page or model you used, what happened, and any error message you saw. For an account or order question, include your account email and a relevant order reference. Do not send passwords or full payment card details.
Common questions
Start here for help with your account, orders, or a support request.
How do I manage my subscription or orders?
Sign in and open My Orders to review your purchases and manage an active subscription.
Go to My OrdersWhat should I include in a support request?
Include the page or model, what happened, and any error message. For billing questions, add your account email and order number.
Where can I check plans and credit costs?
The pricing page lists current plans and credit options. Usage can vary by model and generation settings.
View pricingUseful pages
Start with answers to common questions about generation, accounts, and using the studio.
Review subscription plans, credit packs, and the credits needed for different workflows.
Read practical guides, model comparisons, and updates before choosing a creative workflow.
Read how uploaded files and account data are handled, or find the data-related contact details.
Still need help?
Email our support team and include the details above so we can look into your request.